Privacy Policy

Effective Date: May 7, 2025

This Privacy Policy explains how NjiwaHub (“we”, “our”, or “us”) collects, uses, and protects your information when you use our Property Management System ("PMS"). By using our system, you consent to the practices outlined in this policy.

1. Information We Collect

• Personal Information: Names, email addresses, phone numbers, tenant and landlord profiles.
• Property Data: Addresses, rent prices, lease documents, maintenance records.
• Payment Information: Transaction logs, rent payment history (processed via secure third-party gateways).
• Login Data: IP addresses, browser type, login timestamps.

2. How We Use Your Information

• To manage tenant and landlord relationships
• To track rent collection and generate financial reports
• To send updates, reminders, and support communication
• To improve our software and user experience

3. Data Sharing

We do not sell your personal information. We may share it with:

• Service providers assisting in payment processing or hosting
• Legal authorities if required by law or to protect our rights

4. Data Security

We implement strict technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

5. Data Retention

We retain your data only as long as necessary for legal and operational purposes. Users may request deletion of their account and associated data by contacting us.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also object to certain processing or request data portability.

7. Changes to This Policy

We may update this policy from time to time. We will notify users through email or system notifications when significant changes occur.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@njiwahub.com
Phone: +254-706-892-814

Thank you for trusting us to manage your property data securely.